• Rates and conditions are subject to change without prior notice and all vehicles are rented subject to the detailed terms and conditions published on the back of our Rental Agreement and also available on our website within the Rental Handbook section 'Terms and Conditions'

1.     Credit cards will be accepted as payment; we also accept debit and cheque cards with major participating South African banks are accepted. These include:

·         Nedbank

·         Standard Bank

·         First National Bank

·         ABSA

·         Capitec

·         Mercantile Bank

 

Regrettably, we do not accept cash, cheques or bank transfers.

 

2.     The card holder must be the renter and the card is not transferable. In other words, the card holder and the primary driver must be the same person and needs to be present at the time of collecting the vehicle.

3.     How payment works: Upon collection of the vehicle, your card will be charged with the rental amount, an additional day's rental and a tank of fuel. Any expenses for extras will also be billed. Additionally, an authorisation hold will be placed on your card for the applicable reduced liability amount; this hold will be released within 4 working days once the car has been returned, providing there is no accident or theft damage. For debit and cheque cards the reduced liability amount will be added to the deposit and charged as one amount. We will require your account details for the refund to be processed.

4.     The Renter must be in possession of a credit, debit or cheque card and 2 valid forms of identification for the rental of Group E vehicles. A valid, unendorsed driver's license is a pre-requisite and a second form of identification such as an ID Book, Passport, Medical Aid card or ATM Card must be shown to validate the Renter's credentials.

 

1. Reduced Liability
   Rates are inclusive of collision damage waivers and theft waivers. In the event of an accident you are liable for the reduced liaiblity amounts as shown below:-
   
   Please note the reduced liaiblity amounts do not cover repairs to tyres, windscreens, glass and under-carriage, and the costs for these repairs will be for the Renter. Should these components be damaged as a result of an accident, they are covered by the reduced liability amount.
   
   

   Vehicle Group	Super Waivers	Standard Waivers	Weekend Rates
   Group A	1,800.00	8,500.00	8,500.00
   Group T	2,000.00	9,500.00	9,500.00
   Group B	3,000.00	13,000.00	13,000.00
   Group C	3,500.00	13,500.00	13,500.00
   Group D	4,000.00	14,000.00	14,000.00
   Group I	4,300.00	15,000.00	N/A
   Group E	7,800.00	23,000.00	N/A



2. Waiver Exceptions
   An exceptions liability is payable in the instances listed below. This is 2.5 times the amount indicated in the Reduced Liability table above
   • Where damage to a vehicle is caused by you and no other vehicle is involved, and the damage is less than R50,000, the Renter is liable for the reduced liability amount. Should the damage exceed R50,000, the Renter is liable for the Exceptions amount. This applies to both standard and super waivers.
   • Where damage to a vehicle is caused by you whilst driving on roads not suitable for it, on weekend rentals and where the vehicle is uneconomical to repair, the exception liability amount is payable.
   • In the event of an accident with a third party, failure to obtain full and correct third party details will result in an exceptions liability being charged. You will find all required information on the back of the rental envelope.
3. Authorisation Amounts at Point of Rental
   

   We place an authorisation hold on your card for a portion of the reduced liability amount and providing the vehicle is returned undamaged this authorisation hold is released within four working days from termination of the rental. For debit and cheque cards, the authorisation amount is charged to the card together with the deposit. Authorisation amounts are shown in the table below:-

   
   

   Vehicle Group	Standard Cover Rates	Super Cover Rates
   A	R 3,125	R 2,000
   T	R 3,375	R 2,000
   B	R 4,250	R 2,500
   C	R 4,350	R 2,600
   D	R 4,500	R 2,700
   I	R 4,750	R 3,000
   E	R 6,750	R 4,000

Additional Driver	R175.00 per rental contract per driver
Baby Seats	Babyseats are complimentary but subject to availability.  In peak travel periods, specifically between 16th Dec and 16th Jan at coastal regions, babyseat rentals may attract a charge of R50 per day, capped to R200 per rental.  Babyseats are charged in the instance we have exceeded complimentary availability and need to sub-hire seats from our provider in order that we may be of total service to you.
Personal Accident Insurance	R25.00/day, non mandatory
Document administration fee	R43.00 per rental contract
Young drivers surcharge	R100.00/day (applicable to drivers under 23 years old)
Re-fuelling fee	Vehicles are supplied with a full tank of fuel unless delivered to you and the renter is charged for refill on termination of their contract. A R20 service fee is levied should we have to refuel the vehicle. Most of our fleet uses unleaded fuel. Please note that fuel cannot be purchased with a credit card - cash only.
One way fees	ONE WAY FEES Gauteng - Pretoria No Charge Pretoria - Gauteng No Charge Pietermaritzburg - Durban No Charge Richards Bay - Durban R200.00 Kimberley - Bloemfontein R330.00 George - Port Elizabeth R330.00 East London - Port Elizabeth R330.00 Cape Town Area - George R800.00
Delivery and Collection	We can deliver or collect your vehicle. When making your booking, please select the branch closest to where you require your vehicle delivered/collected and furnish the address details when completing your booking. Delivery and collection charges are as follows:- * < 25 kms : R220.00 during office hours; R440.00 after hours * > 25 kms : R220.00 during office hours; R440.00 after hours + R4.40 per extra km
Change Over Fee	R250 per change over. Should a vehicle be exchanged whilst on rent, the above charge will apply. This charge is applicable where the vehicle is mechanically sound and not damaged, and the driver has requested the changeover.
Accident Admin Fee	R400 in event of accident
Speeding Fine Admin Fee	R175.00 per offence
Accident Admin Fee	Accident admin fee of R400 in event of accident
After hours surcharges	R220 if pick up and drop off falls outside of branch operating hours
All glass and Tyre Waivers	R15/day, non mandatory
GPS rentals	R59/day and billed sperately to your car rental
Cross Border Fees	No vehicle may cross any RSA, Namibian, Botswana, Mozambique, Lesotho or Swaziland border without prior consent from Tempest Car Hire. A letter of authority must be obtained from the renting branch, this gives permission for the vehicle to cross the border. A cross border fee of R1000 is applicable into Botswana, Mozambique and Namibia. No vehicles are allowed into Zimbabwe, Angola or Malawi.

Personal Accident Insurance is included in the following South African daily rates – 200km Free, 400km Free per day and Unlimited Mileage. However, it is excluded in the South African 100km rate, weekend rates, selected specials and Namibian rates at an optional cost of N$25/R25 per day. The policy is underwritten by Regent Insurance. This insurance covers the passengers in the vehicle and cover is provided as below :-

• Accidental death: R250,000 per incident
• Permanent disability: R250,000 per incident
• Emergency medical expenses: R20,000 per incident
• Guaranteed hospital admission: R5000 per incident